Do you have free shipping?
Yes, we offer free shipping for orders over ₹399. Please note that this means that the total amount dueafter applying any discounts or coupons and before applying shipping costs must be at least ₹399 worth of merchandise. Free shipping is not available for any items that require oversize shipping or for Personal Shopper orders. Details on 'oversize shipping' can be found below, but this basically means items that weigh more than 25kg and/or whose combined length, width and height are greater than 160 cm. Please note that COD charges will still be applied even when the shipping charges are free.
**NOTE** If the total of your order goes below 399 due to an item being out of stock, you will still receive free shipping for the rest of your order.
How much does shipping cost?
All packages ship for the low, standard rate of ₹40 per box of up to 25 kilograms. Anywhere in noida and greater noida Plus, there are no extra charges for cold and frozen boxes! .
Order whatever you want and as long as it is under 25 kilograms you'll pay the flat rate.
Can we pay at delivery?
Yes. If you'd like to pay in cash, you can do so by choosing the COD payment option..
After all, you came here to shop, right?
How much do I have to pay for shipping chilled or frozen items?
Pay extra for your frosty favorites? Nonsense! Like we said, everything ships for the same low rates so there is no extra cost Please. Go wild and buy everything you want and we'll divide the boxes accordingly.
Please keep in mind that in order to keep costs down for you across the site and to keep our shipping costs down, we will try and combine chilled and frozen items with nonrefrigerated items wherever reasonably possible. That said, if you ever have any special requests regarding how you would like your order shipped, please don't hesitate to send us a mail or give us a call to let us know.
How do I know which items are usually shipped frozen?
Products on our site fall that ship frozen will usually feature the word FROZEN in their product title.
How long does shipping take?
As an online store we are never closed however we don't do any shipping on the goverment declair holiday, this means that on 15aug,festival day etc . Orders placed after 13:00 on sunday will usually be shipped on Monday. From Monday to saturday orders placed before 14:00 can be shipped the same day.
** If you have any special requests about how you would like your packages to be packed or shipped, please feel free to drop us an email or to give us a call.
*** Please note that refrigerated and nonrefrigerated boxes may arrive separately, so please don't panic if you only receive half your order in the first delivery.
When can my items be delivered?
Our delivery company delivers seven days a week, so you can request delivery on both weekdays or weekends.
What if my items are out of stock?
As we shop at Agro Pulp Retals, there are occasionally times where a product will be out of stock. In that case, we will try giving you a call and suggesting another product, or ask if you'd like to make any changes to your order. If we cannot get through to you and your order is due to be delivered the next day, we will remove the items from your order and, in the case of a credit card order, we will refund the money directly to your credit card. Once your order has been shipped, we will not be able to ship the missing items at a later date as a part of your original order.
What if something is broken or damaged?
In the case that items are damaged or broken during shipping saras6.com will compensate you for said items. Just take a picture of the product and send it to us and we'll go about providing you either full or partial compensation for you ASAP. Please understand that in certain cases we may exercise our right to provide a refund and not send a replacement.
**NOTE** If any items have been damaged or gone bad/rotten during shipping, please DO NOT throw the items away. Our delivery company will collect the items as they will be necessary for us to provide a full refund.